I ordered some food from your website on 24th august I still haven’t received this. I phoned your customer services last Wednesday and asked where it was the woman was totally unprofessional and said she didn’t know why it hasn’t been sent yet I said can it please be ensured to leave today and she said erm it probably will be I said no it needs to I am out of food she said erm ok. No sorry no nothing and now I still haven’t received it!! My dog has NO FOOD! I will never use you again. Awful customer service awful delivery. Your website said it will be shipped next day. It wasn’t shipped for over a week and still not here!!!! Dreadful. It’s been nearly 2 weeks and my food which was £85 still isn’t here. Had no problem taking my money though.