Trustpilot reviews Thanks for your review! Vetsend Add photo Your review is pending.Read more Mr F 32 reviews GB Rated 1 out of 5 stars Absolutely shocking seller on Amazon. Absolutely shocking seller on Amazon. I ordered intensive care food for a ferret who is struggling to eat kibble, he needed a high density soft food. The wrong item was sent, and then instead of sending the correct item immediately the company decided to request a picture of what had been sent, and then to just refund me which can take upto 5 days, not to mention the 3 days it takes from ordering to being delivered. Vetsend just just condemned my ferret to death. Entirely unacceptable behaviour from a company who clearly doesn't care about an animals welfare. I am disabled and on universal credit, we are 2 days away from pay day and I cannot arrange anything until then as I simply don't have any money left. I will never recommend this company to anyone, and in good conscience I hope you read this before ordering anything from them.