I used VidiVet for the first time recently after my bengal returned home limping and lethargic. Within a short time of me contacting the service someone was online to me. I felt totally supported and was given great advice from the onset. It turned out the injury to one of the front legs was probably a sprain but even the next day I had vets from the service contacting me to check on recovery. Would totally recommend this brilliant service. Sadly we have no vet presently due to ours closing suddenly but VidiVet proved reassuring and thorough - a massive thanks to all 3 I was in contact with!