I contacted this company and their customer service was excellent. I bought several items - a couple of single bottles and some gift wrapped items, so won't repeat same things per item but I put in my order same day and the entire order arrived the next morning! I was really surprised to find even the engraved glass in there too as usually anything engraved arrives seperately at a later date. I was vary happy with service and will definitely buy from here again.. (sorry for delay on review I thought it had sent and didn't relaise it hadn't gone through due to connection problems!)