We have had no regular internet for around seven weeks now and we are a business!! We have filled in three email complaints form on their site, we have also written three letters and made so many phone calls to them, with no response so far!!! We have had intermittent Business Broadband (going on and off constantly) since the beginning of October 2024! We began calling Virgin Business to report the fault on 17/10/24, when the internet was going off for whole days!! Our call log states the following calls to them: 17/10/24 - 2 x calls 18/10/24 - 3 x calls 19/10/24 - 4 x calls 22/10/24 - 3 x calls 23/10/24 - 6 x calls 28/10/24 - 5 x calls 30/10/24 - 2 x calls 13/11/24 - 1 x call 16/11/24 - 1 x call 18/11/24 - 1 x call We have had three different engineers sent out to us and each one says they cannot do anything as this is a power outage and that the telephone operatives are lying to us! We called again on Saturday morning 16/11/24, as we had no internet and another engineer has been booked to visit us but not until Thursday 21st!! We are a business who cannot work as our internet keeps going off and on and most of our service relies on the internet including our telephones, cctv cameras and media. We have asked to cancel our contract with them as they are not fulfilling the contract and supplying us the services that we are paying £60.00 a month for but we are told that we cannot cancel and we would be forfeiting our contract!!! We are told that the fault is still open, i.e. they are working on it, but we still get emails (when the internet IS on) saying the fault is closed, we think they are just covering their backs in regards to the contract by saying the fault is still open so in theory they are doing something about it?? So far still no response. DO NOT GO WITH VIRGIN MEDIA FOR YOUR BUSINESS BROADBAND OR YOU WILL BE BANKRUPT AND OUT OF BUSINESS WITHIN A MONTH OR TWO!!