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Bart K
Impossible to purchase! In a past few days, I have tried to place an order with Vitkac.com multiple times but every time they email me saying the order is cancelled. I have multiple accounts from different providers and to be clear this is not for credit; this is directly from my debit accounts that are all sufficiently funded. I called them and they have no idea how to process anything, they just say it was declined due to some protection system. So much protection, one cannot buy from them. I tried with 4 different cards - Visa, American Express (Centurion and Platinum) and MasterCard. ALL DECLINED. I also ask a friend to do it for me but HIS CARDS WERE ALSO DECLINED - Hopeless!!! I contacted customer service and they said I should use PayPal but, guess what…. they don’t offer PayPal on their website!! Furthermore, I asked "can I pay over the phone", again, this is not possible. It really is IMPOSSIBLE to buy from them. I also suggested I can make a money transfer but they CAN'T secure garments I WANT but they would then have my money - which is indeed what I want to give them for the goods. I have travelled and shopped all over the world and I never had such a BAD customer service experience. It’s truly awful and you basically CAN'T BUY anything. Worst experience EVER.
4 years ago
Read VITKAC Reviews
VITKAC has a 2.1 average rating from 35 reviews