If only I knew I'm ordering from Poland- I'd think twice, If only I knew it will be delivering by UPS- I'd never ordered. UPS are the worst!!! So, 17th July- order placed. The week after the show begins! UPS kept rescheduling with no explanation. Then they kept rescheduling saying the address is not full (What???)Then I was receiving messages twice like: delivery attempted, but we need adult signature (I've ordered to work address, where I'm front receptionist and all sort of deliveries for the whole building are coming through me). So they lied about attempts, as how could they try to deliver if prior to this the message was: the address is not full??? The status on UPS site since 29th of July says - returning to sender. I've contacted Vitkac customer services firstly on 23rd, then 28th as they did not reply on the first email, I explained the whole situation, attached screenshots for UPS notifications, Vitkac confirmed, that they do experience difficulties with international deliveries through UPS, recommended me to sign up for the product I've ordered and once it will be back in stock, that's how I'd know it's been returned, offered me 10% discount for my next order and stated that they can't refund money until receive the order back. UPS keeps showing "returning to sender". The guy's name on customer communication was Igor, I've emailed to him again for the updates on the 5th, 9th,12th of August-no reply! No refund and the item is not back in stock.