It was not at all what we expected. We wasted over an hour waiting for a delayed flight, with little updates from the guide. As a company, I would have thought that a backup plan would be in place in situations like these so the rest of the group is not penalized for a delay out of anyone's control. Instead, we sat in bus with no info or guidance for over an hour and missed a visit at the cultural center. When we joined the rest of the group who was already at the cultural center, people waiting there were displesed too. Our guide was confrontational with our fellow travelers who voiced their dissatisfaction. We thought he would spend time to give us explanations or information about the indigenous population in Australia, but he kept to himself most of the time and barely spoke with the travelers. When he did give us information about the indigenous population, his comments sound rather racist. We only did the 1.5 day tour while the rest of the group were on the longer 3 day tour. I had no idea that we were just lumped together with the other group and it made us feel like we were just an after thought. I'm in the travel industry myself and I know what a good guide and a well run program look like. This was definitely a disappointment.
5 years ago
Wayoutback Australian Safaris has a
4.5
average rating
from
189
reviews
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