We did the a lot of problems with this Agency and we were really unhappy about our experience.
We bought a tour, exactly "the 3 day goanna dreaming red centre
4wd tour", because in internet site it seemed very well organized
and “with a higher level of comfort” respect the budget solution. In
the web-site they talk about “comfortable, air-conditioned 4wd truck ....with a maximum of 17 travellers “. Well, first of all the travellers were 20, but this was not the problem.
The first real problem was the truck’s conditions: the air conditioning/heater
didn’t work, the microphone didn’t work (it was a Guided tour!) and our
seatbelts were broken ( with the Australian obligation to fasten
seatbelts!).
Second: we’ve paied for “an indigenous cultural exchange at Uluru
included an Aborigenal Guided walk” and in Uluru we did the visit with at least 50 people: do you think we have appreciate this cultural experience? We couldn’t hear nothing!
Third: we spent 865 AUD (+ Fields of Light) per person to have
breakfast, lunch and dinner: lunch was a "self-made"sandwich and dinner was a plate of pasta... This is not what people think to find buying this
tour. Besides, we have reported an intollerance for onions and peppers (my husband): the first night ok, but in the second dinner there were onions and peppers everywhere (except in boiled white rice.....what a dinner!)
Finally, in the morning of third day, the truck it has never started again! Really, we are not surprise of this considering the truck condition....
At first time, the Guide tried to recharge battery but he was not able.
So, someone said to try to push the truck and some travellers including
children started pushing with no results.
Final act: it came a tractor and someone thinked to make the tractor
push directly the truck, before in front and after behind, breaking it!
We think it was a dangerous situation, managed in a very bad way.
The worse experience in Australia!
5 years ago
Wayoutback Australian Safaris has a
4.5
average rating
from
189
reviews
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