We have had a terrible experience with WebsiteProfs and i am positive that they wrote these other reviews. We were lied to several times during the creation process of our website. We were told it would take about a month and it has been over 6 months and all of the services still haven't been provided. it took over 50 calls and emails for them to create our website and we were met with poor customer service along the way. Many of our emails and calls went unanswered. We would often be transferred to a different department and our request still went unanswered. They often tried to up sale us on different packages when we called in, which felt like a scam to me. We also had to text a number in order to get a return phone call from them. There was no direct customer service phone number to call. Please don't us these people!!! They will overcharge you for service that you can find at a fraction of the cost.