After seeing positive blogs and seeing this is a legitimate business, my bride and I chose to give it a try. I am in Canada and my wife is in the Philippines. Spending $2000 USD for the international wedding, Apostille, the Legalization for Canada, name change assistance and international shipping, I was hoping for better service. Website seems to only be used to advertise and pay for the service. My personal info is still wrong on the site. We had almost no contact other than some form emails giving directions. Directions for applying for licence in Utah was out of date an they requested a date and time based on where the officiant was located. We were told Utah. That is my time zone. Not hearing anything for a week, I emailed and was told the wanted the time zone for EST. So I made the correction. As I sent my request for GMT, I would have thought they would have reached out. Corrections to ccurrent address had to be made with Utah, which I made and paid for. Errors due to following instructions given. Customer service was short and curt on email. Finally received the Apostille in Philippines and still waiting for the legalization to arrive 9 weeks after the wedding. We were told to expect contact before things were mailed out to us and emails regarding name change advice. Nothing as of yet. No contact from the company unless I send messages first. At one point, the customer service even told me they had no idea what serviices I had paid for and to just wait. "The owner of the company is a lawyer and knows what she is doing" I have no doubts she does and is quite capable. It is the customer service person I have had to deal with which has been flop. Having to deal with pretty much everything ourselves and struggling to get all the forms and reports done and filed. Do not expect advice or much co-operation. I have honestly had nothing but promises. Even the officiant was 15 minutes late to the wedding with three groups on people on screen looking at each other, talking and hoping we weren't just being scammed. Overall, a VERY poor service and I feel very let down. Utah Courthouse officials were amazing over email and phone as I worked through the corrections I had to make.