The builder I was using to carry out the modifications to my property suggested I contact wet rooms-online for advice and guidance on constructing a shower in the form of a wet room. The shower area was not a rectangle shape so a standard shower tray was not an option. I described the shower area to the Wet Rooms adviser [josh] who put me at my ease as he talked me through what he suggested would be the best product to use in my shower. After Josh's description of the wet room process I only had two queries which he answered very competently and put me at my ease. I spoke with my builder and we agreed this was the solution for us! I immediately placed the order with Josh who indicated the equipment should be delivered within two days. Later that day I received a phone call from Wet Rooms [Josh again] informing me the manufacturer of the shower base Josh had recommended had no stock of the size I required but, Josh, having spoken to his manager could offer me a more expensive alternative at no extra cost. This I accepted with pleasure. Josh informed me delivery was likely to be slightly longer than the original but my builder said he could accommodate that short delay. Imagine my surprise when at 16:00 the very next day all the components for the wet room shower arrived. Wet Rooms Online: that is how to do business. One completely satisfied customer who will recommend Wet Rooms Online to everybody! R H King.