It's NOT so much that the company is poor more that the product which they sold me is poor "Schott Zwiesel Classico Beer Glasses - Set of 6". The blurb suggests they should be good enough for Baccus himself. I think they are about PoundShop Standard, certainly NOT what I expected from a Known German Company. Delivery from Wineware was as expected especially considering I ordered on Christmas Day. I won't keep the glasses but donnate to charity and look for better more upmarket items. I'll probably never buy glasses online ever again, and I suggest other do so too.