First I ordered a bike that was in stock and ready to dispatch then to get a email confirming the bike on a back order fr cube and they don't know when it will come in I left for 4 to 5 day still winstaley didn't know where the bike was said there was 200 bike on the same order but have no tracking pulled a red flag for me waited another 2 days and they said that they have the smaller size frame in I was fed up of waiting so just took it once delivered I set the bike up first road ride was OK the gears were crunching and slipping got home and noticed that the bike derailer was holding no tension anymore and I was getting chain slap I called the company up who said they would speak to there technician and call me back 5 days later I am still waiting for a replie when on another ride to see it it could sort its self out derailer ended up in the cassette and snapped of hanger the bike was not fit for purpose so got it fixed and got rid of it lost alot of money in the process Moral of this story is don't waste your money with them they hardly answer your calls they hardly email back and the bikes in my eye are clearly not looked over before shipping I definitely will never shop here again or recommend anyone else to as u will be disappointed