As I write this note it is December 10th 2024. I have sent two (2) emails on November 27th 2024 (saying that I did not receive) the solder connectors x's 3. Initially when I placed the order it was supposed to be the Niche series ( that have solderless joints). I did receive an email response saying that a "team member" would be following up. As of this note there has been no response from the "team member". I was very excited to have this product in my niches however, I am going to have to return the product as I can not wait any longer for the items to finish the install. I am very disappointed in the fact that I received the wrong product only the to realize all of the parts were not sent, in addition to, the complete lack of customer service response. OHara Powell