My car Bottomed out on a collapsed verge in Conwy. I luckily had dash cam footage of the accident. Conwy Council fobbed me off with excuses that they couldnt open my attachments (on windows media player). Eventually handed to their insurers Zurich, who are complete cowboys. They rejected my clain despite footage showing a 9" pothole filled with water. They claim that the Council checked the road 4 months earlier and they were unanware of any issues. I replied to Zutrich explaining that the Council had clearly putt 3 cones there at the affected spot rather than repair it. These cones had been obviously been hit by cars and they were further back in the grass. So a complete lie. Good insurance Companies want to pay out on genuine claims, but Zurich acted like complete cowboys, leaving me to take Conwy to small claims court, which I will now do. But what a faff. Cowboy Companies like this don't deserve to survive. They have since ignored all of my emails.