Customer service and social media team are shocking the whole company is a shambles and scammers!
They cancel orders without telling you, do not refund unless you email and put their prices up so that when you try and re-purchase the items they cancelled they are more expensive. They lie through their teeth and have not responded to any of my 4 emails in 7 days. Absolutely shocking customer service in a cost of living crisis. I also placed another order to see if the other order was a fluke and AGAIN they have not cancelled the order or refunded me but have cancelled the delivery and I only got an update from the courier!
Have reported to Trading Standards, PayPal and the brand of the products they are selling!
1 year ago
www.BuggyBaby.co.uk has a
3.5
average rating
from
38
reviews
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