The very first thing that was crucial for me as for a beginning trader was the accessibility of customer support or profound educational resource. With XM, I like... killed two birds with one stone, because this platform offers both things. I communicated with the customer support on various matters starting from simple account's verification questions, ending with th information about leverage. They notably react promptly, with some minor delays during peak hours. I can relate! Even now, when I am trading on the platform, if I have questions, I freely ask them and that's cool.