DONT PAY BEFORE IT ARRIVES. I have used this courier to transport a wardrobe from Milton Keynes to London and they took 2 weeks to deliver the wardrobe broken. They are extremely hard to get to. I have received a call from the courier requesting me to find another courier and that is surely because they broke my wardrobe. Then they requested full payments or there will be no delivery. only thugs deals like that. The delivery driver that dropped the wardrobe was nice and honest and explained to me that it was mishandled by the collection team and the door was hit from the corner and the mirror broke. its no use for me with a broken mirror. the courier put the blame on me for not wrapping the wardrobe while i have paid extra for it to being dismantled. I have used many couriers in the past and they are much better than those couriers.