Dreadful service. I've had 2 cancelled collections over a 2 week period, waited in for the collection for 4 hours a time only to be notified the following day that the collections did not happen due to some mysterious reason which nobody can elaborate on. This company have since emailed me to say they have cancelled my order and are not able to collect. I've gone back to Shiply to let them know about the poor attitude and service provided by these amateurs and would strongly advise you do not use them as they are not reliable in the slightest. In summary; awful service coupled with very poor communication, deal with them at your peril.