DO NOT USE THIS COMPANY where to begin? Late in dispatching item ordered, only after pestering via FB messenger told twice that it was going to be dispatched ASAP. Eventually received confirmation from Hermes telling me they were waiting for it. imagine my non surprise when Hermes emailed today saying the item will be delivered (but to a completely wrong address a local-ish chippy). again messaged the company via messenger telling them.. but as usual a 24 hour turnaround to reply to their messages. person at the chippy signed for the package, so I had to go down, show my email saying it had been delivered along with ID and I was able to convince them to give me the package. DO NOT USE THIS COMPANY. You can see why they remove the ability to comment on their Instagram posts because it would just be people complaining about not receiving orders. I'm inundated with emails from them with sales, we see the posts from their sponsored athletes pushing their discount codes.. Maybe if they focused on sorting out the paying customers orders first rather than pushing more promos and pushing their athletes they'd do better. If you're reading this, get yourself a better customer service and a better set of ethics and you might just stay in business