Yell have been very difficult to deal with during the pandemic, initially helpful at the outset but then all support drained away. My small business severely affected and closed down, I’ve still had to pay despite explaining that myself and my husband have both been affected and we cannot support ourselves and our child. They offered to half the money but it did not materialise twice, and now I have gone overdrawn. What absolute shocking customer support, given they could have had a customer for life if they supported me well through this. If this is how they treat sole traders who are struggling it bodes terribly badly for them in the future. In addition to that the as did not even work and all I’ve had are nuisance calls. Never ever use yell.com