Absolutely horrendous experience with Yell. If I could give them 0 stars I would. My company has invested £750 a month to generate leads and sales with zero results, and I mean zero! not one single phonecall or email through the Yell campaign. I identified an issue after a few months that the Yell campaigns simply weren't working and was ignored by my account manager, nothing was done, not even a reply to my emails. Finally after getting a new account manager and being made another load of promises and offered more solutions 'free of charge' unbelievably the campaign became less visible with less clicks than before. I am approaching the end of a 12 month contract and out of pocket to the tune of £9000. An extortionate amount of money for a small company to lose. Yell have seriously compromised my companies future and maybe have made the lose money difficult to recover from. A scandalous company. Nothing short of daylight robbery. Wish I had the means to take them to court DO NOT USE YELL FOR YOUR MARKETING OR LEAD GENERATION, THEY WILL NOT DELIVER!!