Avoid at all cost. Very good salesman who talks you into signing up to give it a go, without clarity at all. I feel like the product was totally mis-sold to me and now I find I'm tied into a 12 month contract that I can't get out of. I thought I was buying one product but it turns out to be 2 products, and if I'd known that I would just have bought the one. I had no idea I didn't have to buy the whole package, and I had no idea I was committing to 12 months. I was under the impression I could see how it goes for a while, test the waters. Apparently somewhere down the line I clicked on something to agree to a 12 month commitment, but the whole process was so rushed with 2 different sales people on the phone and logged into my PC screen asking me to click here and click there (during a busy work day for me!) and it was not explained to me at all well. Very, very pushy. I am now committed to a whole year, after which I will be cancelling immediately and avoiding Yell like the plague. A poor company with very slick sales people. I've tried complaining but of course legally - somewhere - I accepted and so they are going to hold me to that. No sense of goodwill towards the customer - and so I shall review them as such. Perhaps their ineffective response to my complaint and their poor customer service will cost them more than if they just let me out of the contract! I was only asking to cancel Reputation Manager at £48 per month. I'd happily continue with the advert. Hopefully the honest reviews I will post wherever possible will cost them more than the £48 per month for 10 more months that they could have cancelled as a gesture of goodwill towards a customer who might otherwise have been a long term advertiser with them. Poor foresight. Appalling customer service.