I paid to go into the final yellow pages which was a 12 month contract. When the rep came round she told me that you get the online stuff as an added bonus, I said I didn't really want it as it doesn't work (nobody Googles Yell to find a trades-person) but she said it's included as part of the package for the year so I may as well have it and see if it works (it doesn't, not one call). On completing and making all 12 payments they now continue to take money and are now saying I needed to give a 1 months notice to cancel the online package. This is not something I was told in the meeting with their rep when she came round and I now feel completely scammed by her. Yell is a vile company full of parasites using deceitful underhanded sales tactics, I will advise everyone from now on to avoid like the plague.