After a very convincing phone call that a website with this company will boost turnover with our small business we signed up. The website was to be to be polite poor but i thought get it live so potential customers can visit it and I will improve it. I got it better tried to get help but was a complicated process. After 12 months the cost of the service was far higher than the increase in turnover so i cancelled the website.Firstly I was told I had paid up so I cancelled the direct debit I was told I can have the website redone plus 3 months free I made it clear i wanted to cancel the website but agreed to try. Waited on 3 occasions for someone to ring me but no one did throughout the 3 months but got a bill because it seams I hadnt paid up rang up everytime but still got bills. (I Was told after the 3 months I would not pay anything but the bills kept coming) I even cancelled online after a phone call being told I have no option but to pay because I agreed to the 3 months free and I cant talk to anyone else I paid to get rid of them and got an email saying as much again. but guess what the bills keep coming and I keep ringing up I truly wish I had never got involved with Yell