DO NOT TRUST THIS COMPANY!!! They contacted me in November 2018 and lied that my business will be page one plus my business will be listed on Twiter, FB, Instagram etc. They were supposed to call to teach us how to activate the listing +listing the keywords unfortunately never received a phone call. I had a phone call after I cancelled my DD and told the lady exactly what have written + I said that I will not mind to carry on with the contract if you fulfil with your commitment. I never had anymore call except a few emails and this is one of that a few on 13th December 2018, unfortunately, no one contacted me until a few days asking me for payment. Account Number: 16578939 Ticket Reference: 1465819 Dear Ms Chatterjee, I am sorry to learn that you wish to cancel your Yell advertising, your request has now been forwarded to the relevant team and they will be in contact with you within 24 to 48 working hours. Today, 21st January 2019 I have received a letter from a debt recovery service and I have tried to call on their telephone at least 10 times and engaged and no email number either. I am not worried because I have litigation knowledge to handle my case. So, Yell be ready for the legal challenge and I will also contact Financial Ombudsman.