I made an initial enquiry for their 'free' business advertising but after getting a call from their agent Donna Scott, I was conned in to a 12 month contract. Donna was very pleasant on the phone and I was promised the world including a website and lots of business for just a small fee per month. I was not told that I was signing up to a contract so believing that I could change my my mind and cancel or even try it for a couple of months, I gave this woman my card details to pay for some good advertising, which she said would be much better than the free advertising and also my own website ect. Anyway, after two days when realising we would be moving away sooner than i had expected, I called to ask them to cancel whatever we had discussed as I was now moving away so wouldn't be working in this area. I was told that it was impossible as I was now in a contract. This was in October 2018 and since I've had lots of emails and phone conversations with various figures in management who all tell me that as a business customer I have no rights to cancel early and if I do I will have to pay. Fair enough! The fact that I contacted them withing two days of speaking to the sweet talking con woman obviously has no value so I decided to just let the ad run until the end and then would leave after the twelve months. I also wrote a letter to cancel anf made sure it was sent recorded and got to then within the 14 cooking off period which most decent companies allow. The reason why I'm writing this review is to let everyone know that since October, even though I have been paying £36 per month, I still have NO WEBSITE and Iv not had a single call for business. Not one call!!! So I'm now out of pocket as any little business I do get from another small advert that I have placed elsewhere has to pay for this rip off service that I'm having to pay for. I had a lot of respect for Yell as a company as they have been around a long time but I really wish I had read all the bad reviews before being ripped off by this EVIL company! The bad reviews are real so please read them and believe them and stay away from Yell. Keep your cards details away from these evil people as once they have them, you are doomed!