I've been disappointed with Yell Business so far... Everyone has been very friendly, but after setting up an account it has been very difficult to confirm exactly what I have signed up to. I have spoken to a number of representatives, as well as multiple account managers over the past 6 months and keep being told different things as to what service i am paying for and what that service is supposed to do. They told me they were going to investigate it and get back to me but never did, which my most recent account manager was unaware of. And I have just found out that my business details have not been updated across all the directories they add you too, despite the fact that that was the whole reason for me buying this service in the first place. This means it has been having a huge impact on my internet presence and SEO, and i was completely unaware. Who knows what business that has lost me...