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Emma Turner
Very very bad service from yell. They are a very pushy company who use extremely aggressive sales techniques. They first are super friendly to entice you in and then once you’re paying they really don’t care too much. They had some software issues where I did actually get some enquiries and I couldn’t get back to those customers and they said they would have it up and running again in a few days time- not really good enough when you’re trying to run a business and of course I lost those potential customers. As soon as my 1 year subscription was done I cancelled as I asked all of my customers where they found me and out of around 50 people who were asked only 1 found me on yell. I have a small business so now my books are full anyway I thought I would let them know that I wished to cancel, they ignored my request for ages (about 2 months) and when I finally managed to cancel they proceeded to call my phone from different numbers about 2 or 3 times a day and when I did pick up they were very rude and scaremongering (Like saying I had to remain on their database otherwise I wouldn’t get any traffic through to my website) Don’t get yourself tangled in with Yell as it seems to be an ongoing nightmare.
5 years ago
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Yell.com has a 1.2 average rating from 556 reviews

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