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Alberto Terzic
To start off, Yell got my details from a site I was registered into and they gave me a call to persuade me into buying the service they are providing. They were extremely pushy on the phone and would not let me go without sending a "marketing specialist" to personally convince me to buy their service. Eventually, I agreed to meet this "specialist". HE WAS 40 MINUTES LATE FOR THE FIRST MEETING, and he was also late for any other meeting that we had. At the time I was still doing my A-levels and I was young and naive, but I did sign their contract. This contract gives Yell's team NO INCENTIVE TO WORK. They give you no guarantee in the contract but the "marketing specialist" will promise you miracles just to make you sign the contract. ONCE YOU SIGN THE CONTRACT THEY WILL NOT DO ANYTHING FOR YOUR BUSINESS but only call you each month for your payments. Just to let you know how bad their service was I will give you the following comparison- when we were running the business that yell was supposed to advertise to Facebook and Google they (verbally) promised us 50 sales per day but nothing was mentioned in the contract, as a result, they made us 6-8 sales per month, whereas before signing the contract when I was managing the Facebook adds personally I was making 12-20 sales per day. Not to mention, that they were promising 100% of their ads- that was a complete lie. To manage their ads you have to email them or call them and even if you fo they won't do any work because you signed a contract that gives them right to do whatever they want and they don't want to do anything. If despite my review you decide to work with them, read the contract really really carefully, show it to a lawyer and then negotiate about it but whatever you do DO NOT SIGN IT WITHOUT GIVING IT A GOOD 2 DAYS TO READ IT THOROUGHLY. Also, keep in mind that they will try to make you sign the contract electronically and god knows how they can manipulate your signature and put it everywhere, so MAKE SURE YOU ARE SIGNING EVERYTHING ON PAPER, that way they cannot fake it.
5 years ago
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Yell.com has a 1.2 average rating from 556 reviews

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