If I could provide a 0 star feedback, I would. Like many other unfortunate people, I fell into the trap. I signed up with Yell 4 months ago, Not received 1 sale. In fact the only thing I received relating to Yell.com is 3 phone calls, 2 trying to sell me Viagra and another spam call. Paying for PPC management each month and it hasn't been managed since it was started 4 months ago so not entirely sure what that fee is for, Yell.com can't answer this either. For a 'Google Partner' the way they run the PPC is absolutely shocking. The Cost Per Click (CPC) for a 20 mile radius is approx. £1.28. I run my own PPC as well and can cover the whole of the UK for approx £0.18 CPC ... a big difference. I mentioned this to the 'PPC Expert' and he had no idea, it was me who was telling him how to run a PPC advert, what keywords are converting and which aren't. I asked for analytical data (Keywords / Search Terms etc), I was promised to be emailed these 'within 48 hours' and still waiting 30 days later... Account manager is fully aware but still no further forward. Have requested the Full Terms & Conditions twice and still no response to this request. The saga continues....