Yell is completely disaster! We’ve been working with them for a year and for this short period of time they change our account manager 2-3 times and at the end the results were the same. They are a company that make you believe that they can advertise your business, but this is a massive lie. We let them advertise two of our businesses and we were call them every single day to remind them what they need to do. If you are thinking to sign an agreement for PPC complain with them, you are just wasting your time. They cannot run something like that because all of them don’t have a single knowledge of something big like that. For less than a year we spend hundreds of pounds in Yell for nothing. We even trust them to create one of our websites which wasn’t working at all, so we need to find another company to create it again which cost us more money. Our first manage was Emmy which wasn’t even picking us the phone. Even after they are seeing that the website is not working and realising that this is their fault, they ask us to pay everything for it. It is ridicules how rude they are as well; Sat Linder were our last account manager who dare to call us only for money and he even though that he can rise his voice when he was talking with the owner of our business. If this is the way they think that they have to treat their customers means that they are nothing but a shitty company. They don’t care about your business and they will never care because the only thing that they are looking at is how much you will pay them even then they are not doing anything at all. When we ask them to give us an offer us to be on their website for free even if we are not on first page, they told us that they cannot do such a thing like that. I am sorry but spending our time on idiots as them was the most stupid thing that we deal with. Because they don’t know how to work, and they are really unprofessional when it comes to look after your business.