Yell.com is a complete and utter joke. They conned us into signing a contract for six months but failed to say this would turn into a rolling contract for which they have an iron-clad legal agreement that does not allow you to simply cancel the contract. Then when we finally got in touch, they said there was no one to complain to until one of the managers who was listening to the call then cut in an started saying that we did not know what we were doing, had no idea how to run an eCommerce site (despite turning over hundreds of thousands of pounds on it) and just proceeded to hurl abuse at us down the phone line. Then they finally agreed to cancel our account, but low and behold, six months later, we receive a letter from a debt collection agency demanding more money. I would happily tell anyone that asks about my experience and if you're looking to sign up with them for any service, you should avoid at all costs as you will be ripped off, they will do nothing to support you and then do everything in their power to avoid the fundamental issue at hand that they are just there to take your money. It's downright fraud, plain and simple. How dare they.