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William Lowther
YELL assured me that my site was ok and the problems I could see on their viewer platform was just a glitch with my laptop (which is 6 months old and state of the art). Well they have finally put my web site live after 2 months and me spending probably 40 hours of my own time trying to get them to correct their multitude or mistakes and errors. SURPRISE SURPRISE THEY HAVE NOT SORTED IT. 1. The pictures that were cut off on view I was assured are fine and would look perfect online. Guess What? They are not and they are cut off as they were 2 weeks ago when I flagged it up and was told all will be ok. 2. I have asked them over half a dozen time to set the complaints policy next to privacy policy rather than standing out boldly on the home page?? (who in their right mind would want to brazenly highlight their complaints policy even over their services its beggar’s belief). 3. The ultimate one though is that on an I pad the pages don’t load. You go straight to the home page and then if you click on one of the others you go nowhere. If you are lucky you get there in about 5 minutes. Yes like someone will wait 5 minutes for a page to load (just to clarify I am on super-fast broadband with a brand new I pad pro and also I have checked straight after a number of web sites of friends on the I pad and they work perfectly). Please take my advice YELL ARE INCAPABLE OF DONG THE JOB!!!!! Yellow pages were outstanding I worked for them for nearly 15 years absolutely amazing. These Charlies don’t have a scobbie do. Please avoid and use a proper web site design company. UPDATE They have today advised me that the issue with the pictures is down to my inferior state of the art lap top. And the tablet issues are down to setting problems!!!!!! TOTAL AND UTTER RUBISH THEY DO NOT CARE ONE JOT
4 years ago
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Yell.com has a 1.2 average rating from 556 reviews

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