Terrible service. I've had emails to say my parcel was attempted to be delivered 3 times. On all of these occasions I was home, waiting and listening for the door. My doorbell is loud and my dog barks when someone walks past the house, let alone knocks on the door. I didn't even risk taking a shower during the delivery window. My door was never knocked, my doorbell was never rang. I have since spoken to my next door neighbours who said a yodel delivery was attempted to them that they refused as it wasn't for them. No calling card was posted through my door on any of these occasions, they now expect me to collect my parcel from Stoke-on-Trent depot when I live in Crewe and don't drive. Aside from that I shouldn't have to go out of my way to rectify the mistake of my delivery driver when I've made every effort to receive my parcel. I work part time and refused a shift so I could be home to collect it, I've now lost out on income as well as my own time. The parcel is important and needed for my wedding in 6 weeks time, yodel have caused me so much unnecessary stress with their unreliable service. I don't even have a calling card to show at the depot so I expect to have mither there as well. Really upset and frustrated with this service, I wouldn't recommend to anyone. I've tried sorting it on the phone but was taken to an automated service that doesn't allow you to speak to a person or make a complaint. I've tried speaking to someone on live chats, that was like banging my head against a brick wall. Avoid at all cost.