I entered all the relevant information about my car and myself via the U-switch website and after receiving a quote I entered the Yoga site. In the summary information there was a section for 'Endorsements' and under this there was a code followed by a sentence saying something along the lines of 'Young or Inexperienced Driver'. I looked for a way to change this since I passed my driving test in 1987 and I am neither young nor inexperienced as a driver (quite the reverse in fact). There was no way to amend this erroneous information and no explanation as to how Yoga came up with it in the first place. This really annoyed me.
Secondly, Yoga set your policy up for automatic renewal the following year and do not give you an option to change this before taking out insurance with them. I do NOT want an automatic renewal; we all know that insurance companies use this tactic to rip off customers i.e. by charging a higher price than they might otherwise pay. In spite of saying that customers can cancel the automatic renewal in the Yoga portal, I can't seem to find an area where you can do this. I will have to rely on webchat to see if I can make the change. Yoga obviously hope that at least some, and perhaps many, customers will either forget all about this, or find the task of how to cancel too troublesome. So, BE WARNED.
The Yoga car insurance policy I took out is very competitive but so was Saga's. Since insurance prices seem to change on a daily basis, you may find that Saga prices are actually cheaper than Yoga on any given day. I think I will try Saga next year instead of Yoga and see if they frustrate me less. I hope Yoga take note of the above issues and make the necessary changes.
1 year ago
Yoga-Insure has a
4.4
average rating
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