I tried to cancel my renewal when asked why I said too expensive . It immediately dropped by £50 so I decided to renew but neede to change it to social andsoesfic as I had retired I couldn’t do this on the renewal so opened policy after I’d paid and updated it to find a extra £54 added for a change to documents I then decided to cancel and£49,99 charge so I felt totally manipulated to pay much more than the policy I’d just cancelled for this policy I want my. Policy charge removed I could not speak or contact anyone to help me so I am very dissapointed and will be writing in for the refund or I will not use Yga again No person to speak to about issues is really negative on this company Lesley Nesbitt