My policy was due for renwal at midnight last night, I replied to your renewal reminder email that I do not wish to renew my policy with you & I have made other arrangements with a real Insurance company where I can phone & speak to a real person. The AA. Earlier today I received an email from you Yoga containing my new insurance documents for a policy that I did not request. Without my permission you stole £450 from my bank account which you had no right to as I had already told you a few weeks ago that I had no intention of renewing my policy with you. Live chat???? a machine not a person that is not programmed to deal with this. Which meant that I had to cancel the policy & learnt that I'm being charged almost £50 to cancel, something that I clearly stated that I do not want. I've contacted my bank & The Intelligence Fraud Bureau, Insurance Fraud who will be contacting you & have assured me that you will be made repay the cancelation fee that I've been charged. This is related to cancelled policy number YGPC0124924. I think that you are a bunch of thieves