We had a policy that was set to NO AUTOMATIC RENEWAL. We did not receive any correspondence from Yoga regarding a renewal policy until THE DAY BEFORE THE POLICY END DATE. Having logged on to Yoga online to cancel the renewal policy we were unable to cancel due to it being too close to the renewal date. This has resulted in us having to pay an additional £50 to cancel a policy that should never have been renewed automatically. Very poor customer service. No one available to explain or help. We are expecting a full refund on receipt of this feedback. Dreadful Customer service.