After being insured with you for the last 12 months you sent me a renewal quote through which was really expansive,I shopped around on a comparison site and low and behold a quote came up from you for over £200 cheaper! How can this happen, a thoroughly bad experience and it proves what is being reported in the press that insurance companies are just out to rip its customers off just like the energy and fuel companies. I now have no trust in your company even though I insured again with you because your quote eventually came down by quite a few hundred pounds!!! G.Owens