I have tried on umpteen occasions to contact yoga to inform them that I was unable to access my portal so that I could view my new car renewal, I wasn’t going to renew until I knew how much the premium had increased, which was highly likely in this day and age. I’ve had absolutely no emails enabling me to set up a new password. I had a look at my policy information and it said that they don’t automatically renew unless they are contacted, so then how come I received an email thanking me for renewing my policy…???? I went to the bother of sending them a letter by pigeon post detailing my frustrations of not being able to access the portal and again, no response. I’ve had no alternative but to cancel my direct debit with them. I will NEVER EVER again take out any online policy without being able to interact with an actual human….Jenny in Cambridge