Terrible service I have placed an order for the items which are in “stock, ready to be shipped”, a month ago and still haven’t received anything. As it’s stated that delivery time is 7-10 days, Called them after 14 days, and was told that everything is in stock and ready to be shipped and they will push it out. No apologies, they told me that with live plants delays are normal. I called a week later because nothing was shipped and no information supplied. Customer service told me again that everything is in stock, but there are other people ahead of me. When I requested to speak with a supervisor/manager, I was told that there’s no one else I could talk to… I called again 4 weeks after I have placed my order, just to hear the same excuses. No apology no remorse. It is not mentioned anywhere on the website that any delays are expected. I have emailed and called to cancel the order and got no response at all. Do not use this company.