Placed order in April and got an email saying that I had to wait until end of May for delivery as one item was not available despite their website only saying they "generally ship all goods together" I would have thought that for tubers and plug plants they would have made an exception. Eventually got them to send a partial order only to receive 20 tubers that just burst in my fingers. Got a replacement of 20 garden ready plants sent in a box twice the size of the goods that we very battered as no extra packaging put in to stop them rolling around. It is now June and I still have not received the rest of my order that should have been in the ground 3 weeks ago and got no response to emails as to when I would receive them so I cancelled the rest of my order. All I need to do now is ring them back and cancel my subscription as I NOT be using them again. You pay for what you get and the few plants I received were not the best quality.