Tried to contact on more than 1 occasion both by email and phone, this has been ongoing since April, plants arrived dead, roses packed in a box then placed on top of very small stunted Begonias, I salvaged 5 plants out of 20 !!!, my 2nd order which was placed on the same day 1 April 2020 hasn't even been despatched as of 14/5/20 ????????, I feel MUGGED !!, this experience has most definitely put an end to me ever ordering anything plant wise off the internet from anywhere again, this has done the online gardens no favours (for me anyway) if I could give 0 stars I would. Communication is non-existent, I spent over £68 for 5 Begonias and 2 Roses, all the rest where dead !!!!!!!!!!!!!!!!!!, Never Again !!!!!!!!!!!!!!