Bought my 2018 Tiger 800 and 12 months later took it in for its annual service. Big oops ! I was only a day early, completely my fault by not paying attention when booking it in. Dealing with Will and Sam on the day who were actually apologising to me for the mix up which was obviously my own fault. I was told they would fit it in later that day but my response was that " i'll come back tomorrow". Just about to leave when Will shouted me back to say they would do it there and then. The service tech (Dug) pulled out all the stops to do the service although he was busy. The moral of this review is Youles always give 100% wether its a bike sale or a service. Got a problem, speak to the team they always try to resolve any issue that happens.