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Angel Zinser
I PLACED AN ORDER MARCH 11 FOR ALMOST $300 MAY 3RD I STILL HAVE NOT RECIEVED ONE SINGLE ITEM FROM MY ORDER.. AFTER MY ORDER THEY TRIED TO SAY I HAD PREORDER ITEMS BUT NONE OF MY ITEMS SAID ANY DATE PAST MARCH BUT I WAS TOLD I WOULD NOT RECIEVE ANYTHING, EVEN ITEMS CURRENTLY IN STOCK FROM MY ORDER TIL 4/30!!! OVER 45 DAYS FROM ORDER DATE I WAIT 4/30 COMES, GOES, NO SHIPPING UPDATES. I WRITE CUSTOMER SERVICE ONLY TO BE TOLD SORRY YOU HAVE PREORDER ITEMS AND THEY DONT SHIP TIL 5/30,!! I was literally in shock! Are you serious?! I forwarded all our previous correspondence where I was told several times that my entire order was not shipping til 4/30.. Clearly said 4/30 which mind you the order was MARCH 11TH now you say 5/30! WTF even after sending them their messages saying 430 all they responded with was sorry its now 5/30. So over 2 and a half months and you wont send me one single item from a $300 order. They take no responsibility,act like this is normal, no big deal just like 80days to wait. I order custom items from china and it only take 2bweeks 14 days. There is no excuse for 2.5 months to make a buyer wait . So my Son has no clothes we've been waiting. I spent all that money im not rich and couldn't order more for him. Worst Business practices ive ever seen. Absolutely the worst customer service, no customer service. They dont care one bit or even act like they are in the wrong . Total shock at how im being treated as a loyal customer.
2 years ago
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