I ordered 3 sweatshirts and a sweat suit. I ordered for my son that has been over seas and has been saying he is cold. I got a message saying the order was delivered to find that they returned the item to Young & Reckless because there wasn't enough postage. I messaged them and they said it is because my address is wrong. Well little do they know I ordered another order right after, same address and got my package. I messaged them telling them about that situation and they said they need me to call USPS because they don't have my package and it is showing shipped to my office or front desk. I said it was varified by USPS that it wasn't delivered to my city and it was delivered to them. After talking to someone for 2 days I was ignored for a week. Then I was told about a week later when I started a new message thread that my order was returned and they were sorry so they will ship my items out 3 days later. I waited and emailed the day they told me they were going to ship my items. I asked for the tracking. They said there isn't one because they couldn't ship my items because they are sold out. Then I asked what happened to my package and asked if it was sold to someone else. They said it wasn't sold to another customer, IT WAS PUT BACK IN STOCK AND SOLD OUT. So then yes sold to another customer. I was asked if I want any other items. Umm yes I paid and have nothing so if everything is sold out I need will choose items and have the rest refunded. I have asked Young & Reckless now for tracking information then they ask me again if I want my refund or some items. I said I told them already and they ignored me and said shipping is delayed we will email you with more information later. Don't waste your time or money! They don't care about their customers and if I don't get my items or money I will be taking this to all social media and any other place I need to.