initially i was very impressed with this company , quick response to my query and easy to communicate with but upon making my booking i discover i have been charged £60 extra and this charge they informed me was due to the fact that in the box where you can put in what would help with your stay to be better i said a sea view would be wonderful i was allocated and charge for a delux room , my first query was with Rob Houston and i stated i was looking for a standard room , despite having had two further phone calls i am still awaiting a call back and resolution and as i have already paid £450 as the deal stated, Regards Mags