Our society booked a w/end at the Vale at the beginning of the year . As the course was flooded we accepted a credit note, intending to re-book. Almost immediately the pandemic struck with lockdowns and shielding, particularly for older players. The credit note will be time limited (though YGT have offered to extend this) but using it will be difficult in current circumstances. Several of our members are elderly and potentially vulnerable and at least one has moved away. We have therefore repeatedly asked to cancel the credit note and have our cash refunded. This they have so far refused to do despite being told that airlines, theatres, hotels and other reputable organisations are doing so. On many occasions they have promised to phone me to discuss matters but never do so. I keep chasing but to no avail. Perhaps they are going broke. I certainly advise avoiding them because if anything goes wrong you will be unlikely to see your money again